Casitas of Arroyo Grande | Our Policies
Situated on a 7-acre estate, The Casitas of Arroyo Grande Bed and Breakfast overlooks Central Coast vineyards and hillside. Located halfway between Los Angeles and San Francisco, The Casitas is close to San Luis Obispo , Pismo Beach and other Central Coast landmarks. Guests can decide on wine tasting (over 15 wineries are within a 15-minute drive), a day at the beach or a trip to nearby Hearst Castle. Among the amenities The Casitas offer guests are an in-room fireplace, private deck, HDTV, Bose radio with iPod connection, Ralph Lauren bedding, free WiFi and a compact refrigerator/freezer.
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Arrival Time
Check-in time is between 3 p.m. and 6 p.m. Check-in after 6 p.m. requires prior arrangements.
Parking
We have private off-street parking to accommodate all guests.
Departure Time
Check-out time is 11 a.m. Late check-out is available on a case-by-case basis, additional charges may apply. Please notify the Innkeeper with your request.
Minimum Night Stays
There are minimum night stay requirements on weekends, Friday and Saturday, and holidays. Please be aware that special local events also have a two-three night stay requirement.
Rates
Rates are for single or double occupancy. Rates can change without notice; rates for pre-existing reservations will be honored. 12.5% San Luis Obispo County room tax is added to all stays.
Meals
A full breakfast for two is included in the rate. Additional breakfasts are available for $20/each.
Occupancy
We allow a maximum of 2 people per room, with the exception of Cielo. Cielo can sleep up to 4 people. A $30/person/night charge will apply for persons three and four.
Children
The Casitas are for adults who desire a quiet and romantic getaway. Cielo is the only casita that can accommodate children. We do not have inflatable or roll away beds.
Conduct
We expect all our guests to be respectful of the property and other guests. Guests conducting themselves in an inappropriate manner (loud music, smoking in a restricted area, etc.) will be asked to stop. Guests that don’t comply will be asked to leave and charged for their entire reservation.
Payment Method
We accept cash, Visa, MasterCard, Discover and American Express.
Reservation Policy
We require a non-refundable retainer equal to the first night stay on reservations made 6 months or more in advance of the arrival date. If it is a one night stay 100% will be charged. The retainer is non-refundable if cancelled less than 30 days prior to the arrival date. The credit card on file will be charged for the entire stay once the reservation is within our 14 day cancellation period.
Cancellation Policy
Cancellations made 14 or more days in advance of your reservation will not incur any penalty. You are responsible for the entire reservation for cancellations made 13 days or less from your arrival date. Early departures are regarded as cancellations. Please note that we are a small business and our Reservation and Cancellation Policies are a vital part of managing the Casitas and providing guests a wonderful experience.
Security
To ensure security and privacy for our guests, only registered parties are allowed on the property unless approved by Casitas management.
Privacy Policy
The personal information you voluntarily provide is used to fulfill your request. We do not sell, trade, or rent your personal information to anyone, or disclose personal information. We use a secure payment processor for conducting on-line transactions.
Pets
We love pets but we don’t allow them in the guest casitas, ours included. Due to the limited number of casitas on property we don’t have enough inventory to designate one as “pet friendly”. We are sorry that we are unable to accommodate pets.
Any verified special needs dogs will add a $50 per night cleaning charge.
Sneaking a pet into your room will result in an immediate request to leave, charge for the balance of your reservation and a $250 cleaning fee.
Smoking
We are a non-smoking inn. If you would like to smoke on your private deck, we will be happy to provide you with an ashtray. We expect requests from other guests to refrain from smoking in their vicinity to be honored. Smoking inside any room at The Casitas will result in an immediate request to leave, charge for the balance of your stay, and an additional cleaning fee of $250.
